frequently asked questions
do i have to sign a contract?
There is NO CONTRACT for us to manage your social medias. We are eager to provide you with a great value that will impact your business in a positive manner, if at any point you wish to cancel you can do so. We are always striving to exceed your expectations. We stay in constant communication with you to ensure that you are happy with the results or to adjust our approach if needed.
YOU DON’T KNOW MY INDUSTRY, HOW WOULD YOU KNOW WHAT TO POST?
Great question! We research your industry, your competitors, and your clientele. We use certain tools to receive alerts regarding your field so that we stay up to date and pro-active with your customers. Depending on your industry, we have a period of 2 weeks where our Project Manager will e-mail you for approvals prior to posting anything on your pages.
Once you have noticed that we have this covered, then we can post directly on your page without the need to receive approvals, which can streamline the process for us. You can also choose to always pre-approve the postings, this is completely up to you and it can depend on your schedule and the sensitivity of your industry. We are extremely good at this, and our goal is to get molded to your brand and take the approach you would or better. Your social medias will not look or feel automated!
WILL THIS GENERATE SALES AND NEW CLIENTS/CUSTOMER FOR MY BUSINESS?
Social media has become an incredibly important tool for your company, it wears many hats and has evolved to becoming the reputational measuring tool for your business. While we cannot claim the promise of generating more sales, having an active social media shows to your potential customers that you have the team and the time to handle this aspect of your business; this allows them to see that you would have the team and the time to take care of them!
It is much easier to convert a fan to a loyal customer, with social media you get to interact with your audience and they get to participate with your brand. In a time when over 1.5 billion people interact on these social medias, not having a social media presence can defintiely hurt your brand. It brings up the question of authenticity, time management and lack of effort.
WHAT IF I WANT TO POST TO MY OWN SOCIAL MEDIAS?
You have full control of all your social media platforms. Even if we created them for you, you are still the main admin with full control to post at any time. You can also e-mail us specific ideas, photos, or anything you have in mind and we can post it, we’ll always brand it with your logo and customize the posts with some design elements to make them stand out even more.
SHOULD I ADVERTISE ON FACEBOOK AND IS THAT AN ADDITIONAL FEE?
Yes, you should definitely advertise on your Facebook page! There is no additional fee for us to handle your advertising campaign, the advertising amount that you choose to spend will go strictly to Facebook. We have clients that advertise $100 a month and clients that advertise over $1000 a month, it depends on your budget and your industry. We create custom advertisements and target a specific audience using the targeting techniques provided by Facebook (we target your audience by their interests, what magazines they read, what companies they like, etc…). By the time they see your ad they are most likely a potential customer already.
HOW LONG HAVE YOU BEEN IN BUSINESS AND IS THIS ALL YOU DO?
We are proud to say that we have been in business for over 7 years in Las Vegas, Nevada. We are a full service design and print studio and we handle everyhing from logo and business card designs to web design and development. We have a social media director who focuses strictly on our social media department and a project manager to ensure that the deadlines are met and the communication with you is always open.
You can visit our design studio’s website at www.royalinkdesign.com
I DON’T HAVE ANY SOCIAL MEDIAS, WILL YOU CREATE THEM FOR ME AND IS THERE A CHARGE FOR THAT?
There is NO charge for this, we will be happy to create your Facebook, Twitter, Instagram, LinkedIn and GooglePlus. We will create these pages and custom design the header and thumbnails for all of them. You will, of course, remain owner of these pages and have full control as an admin. This is included in all of our packages and will give you an edge over your competitors.
We also make sure all of your information is properly set so that your pages are optimized correctly.